FAQs

Q: ​How do I get a quote?

The quickest way to get a quote is to prepare a rough drawing with basic dimensions then visit our showroom and slab yard to choose your material. From there we will need to discuss backsplash options (4", full height, or tile), the type of edge (pencil if not otherwise specified), and sink style (single bowl, 50/50, 40/60, or you may supply one). We can also do in-home measurements and consultations if preferred over bringing/sending a drawing. However, travel fees do occur for a trip further than 65 minutes. It is $250 and it is taken off your quote if we move forward. Please keep in mind, we do not provide any square foot pricing. We offer turn key jobs with a total price so in order to get any type of quote we must have measurements and a selection.

Q: How long will the entire process take?

At C and C Stoneworks we take pride in our work and value our customers. We take the time to do things the right way. Typically the entire process, from selection and estimates to fabrication and installation, takes anywhere from 10-12 weeks. As always, each job is different and the time-line can fluctuate depending on the size of the job, the location of the job, and the specific situation. It is always worth the wait! Read our reviews on Google and check out our blog for “What to Expect When Getting New Countertops.”

Q: What advice do you have for people looking for a reliable company?

When shopping for countertops, it is important that you make sure that the company you are buying from is an actual fabricator, like C and C Stoneworks. Some companies will subcontract the entire job out to another company. This does you, as the customer, no good. These companies are referred to as "granite brokers." They have no shop, no showroom, no equipment, nor do they install. Make sure that you are working with a reputable company!

 Q: ​How many slabs do I need?

The amount of slabs per job could vary based on the size of your project and the movement of the grains in the chosen material.  It's important to take into consideration the movement of the veining in order to create a better flow while matching seams.

Q: What is included in the quoted price?

C and C Stoneworks believes in a turn-key project.  Included in our price is the following: we will remove your existing countertops and haul them awayfabricate new countertops, seal the countertops for increased durability, provide you with a kitchen/bath/laundry sinkinstall the new countertops, install the sink, drill out all faucet holes, hook up the plumbing and provide and install faucets, provide and install tile backsplash.  Be wary of other companies that only provide the installation of the countertops and  require you to hire other professionals to complete your project (plumber, electrician, tile company). 

Q: Will I have seams?

Seams are sometimes inevitable but we aim to use as few seams as possible for each project. We make it a priority to be sure that the veins and colors line up to conceal the visibility of the seam. Be wary that other companies will add more seams than typical in order to decrease the amount of material needed for the job. We do not believe in this practice.

Q: Is it necessary to seal stone?

Since stone surfaces are quite porous they will absorb liquids, which may result in discoloring and staining.  All granite and marble countertops are sealed during fabrication.  This substance penetrates the stone making it quite impervious to alcohol, juices, soft drinks, cosmetics, cleaners, coffee, food and oils. Because of the high quality of our sealant, if taken care of properly, you will not need to reseal your countertops. Quartz countertops do not need to be sealed.

Q: What is the best way to clean stone?

The best way to clean granite, marble, and quartz is with a mild soap (dish soap) and water mixture.  Do not use bleach, Clorox, or ammonia because these harsh cleaners will dull the surface of the countertop over time.  

Q: Can I cut directly on my stone?

Cutting on your granite or quartz countertops will not harm your granite or quartz.  These stones are actually harder than your knife and will quickly dull your blade.  We do not recommend cutting on marble because this type of stone will scratch and stain easily.

Q: Can I put hot pots on my countertops?

Granite is formed by extreme heat and pressure combined beneath the earth’s crust.  It cannot be affected by heat from a cook top or frying pan.  Granite will not burn with ordinary use. It is perfectly ok to set hot pots or pans directly from the stove or oven onto granite.  We do not recommend putting any hot objects on quartz or marble because these surfaces can be scorched from extreme high heat. If these surfaces are burned the manufacturer's warranty is voided.

Q: What is the difference between marble, granite and quartz?

Although both marble and granite are natural stones and both are quarried from the earth, they are very different from each other. The greatest difference lies in the porosity, softness and durability of marble when compared to granite.  With granite countertops, you can cut right on the surface without damage, and spills wipe away easily. Marble is much more porous/softer and is more prone to stain, etch, and scratch when compared to granite. Marbles tend to have more organic and movement and often come in lighter color options. Where granite tends to have less movement and darker colors. Quartz is a man made product that is popular for its white color and beautiful veining. Due to the fact that it is man made, it is nonporous and you can not stain or scratch the material.
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